Privacy Policy

This privacy policy describes how ConCom ("we", "us", "our") processes personal data on this website. We value your privacy and handle your data carefully and in accordance with the EU General Data Protection Regulation (GDPR).

1. Who we are

For questions about this privacy policy, please contact info@concom.eu.

2. What data we process

We only collect data that is necessary for the website to function and to respond to your requests.

Via the contact form

• Name
• Organisation
• Email address
• Organisation type
• Content of your message

Via functional cookies

• Preferences (language choice, cookie consent)

Via analytics cookies (only with explicit consent)

• Anonymised visitor information (pages visited, device used, visit duration)

3. Purpose of processing

We use your data exclusively for:

• Responding to your question or demo request
• Improving the website (subject to your consent for analytics cookies)
• Complying with legal obligations

We do not use your data for commercial profiling or automated decision-making.

4. Legal basis

Processing of contact form data is based on your consent (Art. 6(1)(a) GDPR) and on the performance of a potential pre-contractual request (Art. 6(1)(b) GDPR).

5. Retention period

We do not keep contact form data longer than strictly necessary. For commercial enquiries we apply a maximum retention period of 24 months from the last point of contact, unless statutory retention obligations require otherwise.

6. Sharing with third parties

We do not share your data with third parties, except:

• When necessary for the performance of a contract with you
• When legally required
• With our hosting provider, under a data processing agreement

We do not transfer data to countries outside the European Economic Area.

7. Security

We take appropriate technical and organisational measures to protect your data against loss, unauthorised access and misuse. This is especially relevant given our role as a provider of security solutions, we practise what we preach.

8. Your rights

You have the right to:

• Access your data
• Have your data corrected
• Have your data deleted
• Restrict processing
• Object to processing
• Have your data transferred
• Withdraw your consent at any time

Send your request to info@concom.eu. We will respond within four weeks.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).

9. Cookies

We use cookies to make the website function properly. On your first visit we ask for consent to place non-essential (analytics) cookies. Essential cookies (for language choice and your cookie preference) are always placed because the site otherwise does not work.

10. Changes

This privacy policy may be amended. We recommend reviewing this page periodically. Last change: 12 May 2026.